Your photo should be:

✅ Taken at eye level
✅ Well-lit (natural light works best — please avoid camera flash)
✅ Taken from a good distance — not too close, not too far
✅ Sharp and in focus
✅ An original photo (not a screenshot)

Follow these tips when taking your photo!

And don’t stress if it’s not perfect — our team reviews every single image.
If your photo doesn’t meet our quality standards, we’ll reach out as soon as possible and help you choose a better one.

We may reject photos for the following reasons:

❌ Too far away or too close
❌ Too dark or overexposed
❌ Face blocked or ears cut off
❌ Blurry or low-quality image
❌ Low resolution or a screenshot
❌ Not taken from the front